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Frequently Asked Questions

What is My Beach Mobile?

My Beach Mobile is your all-in-one digital beach app.  In select New Jersey municipalities, My Beach Mobile lets users purchase and use digital beach tags/badges, shuttle passes and recreational area passes, all from your mobile device.  Simply sign-in, purchase a digital pass using a debit or credit card, and show the unique QR code to gain access.  That’s it!  No need to worry about losing or forgetting your passes, an no need to pickup physical passes.

Is there a fee for using the app?

Yes, there is a fee for using the My Beach Mobile app to purchase digital passes.  The purchase price includes all third-party payment processing fees, as well as a small fee charged by My Beach Mobile. 

Is the My Beach Mobile app safe?

The My Beach Mobile app uses Stripe Connect payment API for safe and secure third-payment processing.  The My Beach Mobile app also full end-to-end encryption for all private and personal data. We are fully registered and insured.

How does it work?

Using the My Beach Mobile app, users can purchase digital passes from registered municipalities.  Depending on the location, these digital passes can be used to access the beach, shuttle and/or recreational areas.  Once purchased, the digital passes remain in the user's account until they expire.  Accessing the beach, shuttle or recreational area is as easy as opening the app and presenting the unique QR code.

Are beach tags transferable?

Depending on the municipality, yes.  The application allows beach tags/badges purchased by one user to be electronically transferred either temporarily or permanently to another user.  In the app, you simply need to select the number of beach tags/badges you would like to share, enter the email address of the person you would like to share them with, and the duration of the transfer.  The other user will then receive an email notification, with a link they can click on to accept the beach tags/badges.  Once they accept, the original user will no longer be able to access the shared tags/badges, until the time they have designated expires.  Once that duration ends, the shared beach tags/badges will be automatically transferred back to the original user's account, provided the tags/badges have not expired.  

Can rental owners share beach tags/badges with their tenants? 

Yes, so long as the municipality permits sharing within the app.  For example, if a rental owner buys six seasonal beach tags/badges, he or she will be able to transfer those seasonal tags/badges in one week increments to their tenants for reach rental period.  The tenants will receive beach tags/badges valid for one week, and will be able to share those beach tags/badges one additional time within that week. This is helpful for situations where two or more families are renting together for a week.  The rental owner can share the six weekly beach tags/badges with one of the tenants, and then that tenants can share them amongst themselves. Once the beach tags/badges are shared by the tenant to the other tenants, no other sharing is possible.

Can a beach a tag/badge be shared more than once? 

A beach tag/badge can only be valid for a single user at any given time.  If a seasonal or weekly beach tag/badge is shared, the person receiving the beach tag/badge will also be able to share it one additional time, but no other sharing is permitted.  Daily beach tags/badges can be shared but have to be shared for the entire day.  Daily beach tags/badges can only be shared once and only by the original purchaser.

Can I share a daily beach tag/badge?

Yes, daily beach tags/badges can be shared, but only for the entire day and only once by the original user.  For example, if a group of friends are meeting at the beach for a day, one person can buy all of the beach tags/badges, and then transfer them within the app to their friends

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